Frequently Asked Questions

Is there parking on site?

The hotel has parking spaces available. Public parking is available on neighboring streets. Hourly and daily fees apply.

Under what conditions can pets stay at the property?

Pets are accepted. Additional fees may apply. The following are provided upon request: a carrier for a small dog or cat, bowls, blankets, treats and poop bags.

On what terms can Wi-Fi be used?

Free Wi-Fi is available throughout the property.

Is an airport shuttle available on site?

We offer an airport shuttle for an additional fee.

Is there a gym at the hotel?

The hotel has a comprehensively equipped fitness room that will provide a suitable range of exercises for cardio and strength sports.

Are facilities for the disabled available?

The hotel has facilities for people with disabilities.

What hours are breakfasts served?

Breakfast is served Monday to Friday from 6:30-10:00 a.m. On Saturdays and Sundays, breakfast is served from 7:00-10:30 a.m.

For those who leave early in the morning we can prepare a lunch box to take away in exchange for breakfast.

What hours is the restaurant open?

The restaurant is open Monday to Saturday from 5:00-21:00 pm.

Are cribs available for children?

Baby cribs are available at the hotel. Please contact us in advance to prepare a crib in the room.

What time can I check in?

Check-in begins at 2:00 p.m. If you wish to arrive earlier, please contact the front desk to arrange an earlier check-in time.

What time is check out?

The room is yours until 12:00 on your day of departure. If you wish to check out later than 12:00, please contact the front desk.

How can I rent a conference room for my business meeting?

To rent our conference room, contact our sales department at +48 668 873 717 or by email at sales.poznan@desilva.pl. We will help you organize your meeting according to your requirements.

What options are available for setting up the conference room?

Our conference room can be set up according to various layouts, including theater, horseshoe, school, U-shaped and many others. We can customize the setup of the room according to your preferences and the number of participants.

Is the conference room equipped with the necessary audio-visual equipment?

Yes, our conference room is equipped with audio-visual equipment such as projectors, screens, sound systems and wireless Internet access. We can also provide additional equipment if needed.

Is it possible to provide catering services during the meeting?

Yes, we can arrange catering for your business meeting. We offer a variety of catering options that can be tailored to your preferences and dietary requirements.

What are the hours of availability of the meeting rooms?

Our meeting rooms are available for rent throughout the week, including weekends. Hours of availability depend on individual needs and room availability.

Is parking available for meeting participants?

Yes, we have parking spaces available for meeting participants. There is a fee for this service.

Is the meeting room accessible to people with disabilities?

Yes, our conference room is accessible to people with disabilities. We have facilities such as elevators, wide doors and toilets suitable for the disabled.

Is the conference room suitable for training sessions?

Yes, our conference room is ideal for training sessions. It has comfortable seating, air conditioning, good acoustics and the necessary audio-visual equipment to facilitate effective training.

Is it possible to customize the setup of the conference room to meet the needs of the training session?

Of course, we can customize the conference room setup to meet the specific needs of the training, such as classroom-style layout, group discussion or workshops.

Is the conference room suitable for holding recruitment meetings?

Yes, our conference room provides a suitable atmosphere for holding recruitment meetings. We have rooms that provide discretion and comfort for both candidates and recruiters.

Is it possible to arrange catering during a recruitment meeting?

Yes, we offer the possibility to organize catering during recruitment meetings. We provide a variety of catering options that can be tailored to the needs and preferences of the participants.

Is it possible to access additional services such as translation or secretarial services during a business meeting?

Yes, we can provide additional services such as translation, secretarial services or technical support. Please let our staff know your needs in advance so that we can provide the appropriate support.

Is it possible to rent additional rooms for a business meeting, such as for coffee breaks or group sessions?

Yes, we can arrange additional rooms for coffee breaks, group sessions or other business meeting needs. Contact our sales department to discuss details and availability.

Is it possible to rent the restaurant for a business breakfast or corporate banquet?

Yes, we offer the possibility to rent the restaurant for a business breakfast or corporate banquet. Elegant interiors, excellent cuisine and friendly service will ensure the comfort and uniqueness of any event. Please contact us to discuss details and availability.

Is it possible to order a vegan meal?

Yes, there is such a possibility. We respect all dietary requirements, but you must notify us at least 3 days before the start of the training.

At what hours is it possible to provide the conference service?

Hours are determined on an individual basis.

Is it possible to send materials in advance?

Yes, it is possible to store materials, both before and after the training.

Is it possible to rent a laptop for the trainer?

Yes, there is such a possibility. This should be noted when making the reservation.

Is it possible to rent additional equipment for the conference?

Yes, we have additional sound system, microphones and indicators.

Can the rooms be equipped with extension cords so that each trainee can plug in his laptop charger?

Of course. This should be noted when making a reservation. Such a service is free of charge.

On which floor are the conference rooms located?

The conference rooms are located on levels -1 and -2.