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Frequently asked questions

Where is the hotel located?

Hotel DeSilva Pruszków is located in a peaceful, green area of Pruszków, just outside Warsaw. The hotel sits by the Pęcickie Ponds and near Potulickich Park, offering a calm, nature-filled setting.

How far is the hotel from Warsaw?

The hotel is approximately 18 km from Warsaw city centre. You can reach it in 20–30 minutes by car or by the WKD commuter train.

Is the hotel close to Warsaw Chopin Airport?

Yes, Warsaw Chopin Airport is about 16 km away and can be reached in around 20–25 minutes by car.

Do you offer airport transfers?

Yes, we can arrange airport transfers upon request (additional charges apply). Please contact our reception team by phone at +48 22 430 39 00 or email: pruszkow@desilva.pl.

Is there public transport nearby?

Yes, a WKD train station is just a 5-minute walk from the hotel, providing quick and convenient access to Warsaw city centre (approx. 25–30 minutes).

Is parking available at the hotel?

Yes, on-site parking is available for guests. Depending on the selected offer, additional charges may apply.

Is the hotel easy to reach by car?

Absolutely. The hotel is conveniently located near the main routes (S8 and A2), making it easy to reach from Warsaw and other parts of Poland.

Is this a good place to stay near Warsaw?

Yes, it’s an excellent choice if you’re looking for a quiet stay close to Warsaw. The hotel combines easy access to the city with a relaxing location surrounded by nature.

What types of rooms do you offer?

We offer comfortable and modern double rooms (TWIN and Executive) as well as a spacious apartment.

Is the hotel suitable for business travellers?

Yes, the hotel is a great choice for business guests. Rooms are equipped with desks, high-speed Wi-Fi, and offer a quiet environment for work and rest.

What are the check-in and check-out times?

Check-in starts at 2:00 PM, and check-out is until 12:00 PM.

Is early check-in or late check-out available?

Yes, both options are available upon request, subject to availability and an additional fee.

Can I cancel my reservation free of charge?

This depends on the rate selected. We offer both flexible rates with free cancellation and discounted non-refundable options.

Do the rooms have air conditioning?

Yes, all rooms are fully air-conditioned.

Is Wi-Fi available?

Yes, complimentary high-speed Wi-Fi is available throughout the hotel.

Who is this hotel best suited for?

Our hotel is ideal for business travellers, families, guests seeking a peaceful stay outside the city, and anyone who enjoys outdoor activities and nature.

Is the hotel accessible for guests with disabilities?

Yes, the hotel offers facilities for guests with reduced mobility, including ramps and adapted bathrooms.

Are pets allowed?

Yes, pets are welcome for an additional fee.

Is the hotel family-friendly?

Yes, we offer baby cots and extra beds upon request, making it a great choice for families.

What can I do in the area?

The surrounding area offers walking and cycling paths, a public swimming pool, a velodrome, parks, and lakes — perfect for relaxing and outdoor activities.

Do you serve breakfast?

Yes, breakfast is served daily, typically as a buffet.

Is breakfast included in the room rate?

This depends on your booking. We offer both rates with and without breakfast.

Is there a restaurant at the hotel?

Yes, the hotel features a restaurant serving Polish and Mediterranean cuisine, open to both hotel guests and visitors.

Can I have lunch or dinner without staying at the hotel?

Yes, our restaurant is open to everyone, so you’re welcome to join us for lunch or dinner even if you’re not staying overnight.

Can I reserve a table in advance?

Yes, table reservations can be made by phone or online. Please contact us at +48 22 430 39 00 or via email at pruszkow@desilva.pl.

Is there a bar at the hotel?

Yes, there is a bar where you can relax after a busy day or enjoy an evening drink.

Can I organise a party or event at Hotel DeSilva Pruszków?

Yes, the hotel offers facilities for private events, banquets, and business functions. For more information or to make a reservation, please contact us at +48 22 430 39 02 or via email at sales.pruszkow@desilva.pl.

Does the hotel have conference rooms?

Yes, we offer several conference rooms in different sizes.

What is the capacity of the conference rooms?

Our conference spaces can accommodate from small groups to several dozen participants, making them suitable for meetings, workshops, and conferences.

Are the conference rooms equipped with technical facilities?

Yes, all rooms are equipped with projectors, screens, and high-speed Wi-Fi to support professional meetings and presentations.

Do you provide catering for conferences?

Yes, we offer coffee breaks, lunches, and business dinners. Menus can be tailored to suit your event.

Can lunch be arranged for participants?

Yes, a variety of catering packages are available.

Is this a good venue for business meetings near Warsaw?

Yes, thanks to its quiet location, easy access (around 20–30 minutes from Warsaw city centre), and full conference facilities, the hotel is a popular choice for business events.

Can I rent a conference room for a few hours?

Yes, flexible rental options are available — whether you need a room for a few hours or a full day.

Is parking available for conference participants?

Yes, on-site parking is available for guests and event participants.

Is the hotel convenient for companies based in Warsaw?

Yes, its location close to Warsaw and easy access make it very convenient for business guests.

Can I organise a training event with accommodation?

Yes – the hotel offers packages that combine conference rooms, catering, and accommodation for participants, making it easy and convenient to organise training sessions or conferences. For more information or to make a reservation, please contact us at +48 22 430 39 02 or via email at sales.pruszkow@desilva.pl.

Is it possible to check in late at night?

Reception is open 24 hours a day. Our guests can check in at any time.

What hours is the restaurant open?

The restaurant is open from Monday to Friday from 4 p.m. to 10 p.m. From Saturday to Sunday from 1 p.m. to 10 p.m.

What hours are breakfasts served?

Breakfast is served Monday to Friday from  6:30-10:00 a.m. On Saturdays and Sundays, breakfast is served from 7:00-10:00 a.m. For those who leave early in the morning we can prepare a lunch box to take away in exchange for breakfast.

On what terms can Wi-Fi be used?

Free Wi-Fi is available throughout the property.

Do you have baby cots?

We have baby cots in the hotel. Please contact us in advance to prepare it in the room.

Is there an ironing room in the hotel

There is no ironing room in the hotel, but iron and ironing board is available on request.